About the COVID-19
As the world adjusts to the impact of the coronavirus (COVID-19), shipping is inevitably affected. Every country and region is facing shipping delays of various degrees. Our team will do our best to keep you updated and informed about your order during this time as new information becomes available.
Regions heavily affected by the pandemic such as the US, India, most regions in Europe, and Asia will be subjected to possible delays. Thank you for your understanding and we apologize for any inconvenience this may cause you.
If you have any questions or concerns about your order, please email us at firstname.lastname@example.org and our team will be happy to assist you.
RODOT will provide order tracking numbers whenever the order status is changed into "Shipped" status. The shipping company's tracking number will be posted into every customer's account page. You will be notified by your registered email with this tracking number. Along with tracking number, customers will enter the shipping company's official website to check the shipping status of your package.
The following are some links of express companies:
UPS/USPS/Postal Packet/E-Packet: https://www.17track.net/en
ABOUT DELIVERY TIME
Delivery time is within 48 hours(Normal working day) after the payment is completed, due to time difference, order processing time will be delayed by 1-2 days.The shipping time is 2-5 days.Most countries can arrive in 20-45 days,the longest transportation time is 60 days, the transportation channel postal packet or E-Packet. Support DHL / EMS/ FeDex, transportation time is 7-15 days, However, the cost is high and there is no choice in shopping and transportation. You can contact at email@example.com
If there is a lost item in the middle, we will negotiate a replacement or refund with the customer.
Freight pricing rules
|Free Shipping||US$50.00 and above||free|
Rest of world
|International Shipping||0 kg-20 kg||US$20.00|